Privacy Policy

Last updated: November 8, 2025

Freshwheel ("we", "our", or "us") operates the Freshwheel mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our App.

1. Information We Collect

We may collect and process the following data:

• Name, email address, and phone number (for account creation and order delivery)
• Location data (to find nearby stores or delivery addresses)
• Device information and usage data (to improve app performance)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process orders and deliver groceries
• Send updates, offers, or important notifications
• Ensure compliance with our terms and prevent fraud

3. Data Sharing

We do not sell or rent your data. We may share limited data only with:

• Service providers (for delivery, payment processing, or analytics)
• Authorities, if required by law

4. Data Security

We use appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

5. Your Choices

You can:

• Access and update your account information
• Request deletion of your data by contacting us

6. Children's Privacy

Our app is not directed to children under 13, and we do not knowingly collect their data.

7. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new "Last Updated" date.

8. Contact Us

If you have any questions or concerns, please contact us at:

Email: freshwheel017@gmail.com